General terms and conditions of sale
Any order placed on the oummi-abi-moi.com site involves the customer's full and unqualified adherence to these VMCs.
Any natural or legal person who has made a payment to Oummi Abi Moi via the payment platform (Stripe, Paypal,…) or cash as part of a handover is considered to be a customer.
These Terms and Conditions of Sale apply to all transactions made through the website and internet hosting of Oummi Abi Moi.
2- Product information and compliance guarantee.
2-1- Oummi-abi-moi.com on its website presents on its website the products for sale with the necessary features to comply with Article L. 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before the controls the essential features of the products it wants to buy.
2-2- The proposed items are new and must not have any apparent defects. Random checks are carried out on all products offered by oummi-abi-moi.com and we strive to maintain the level of quality that is unique to us.
2-3- If a major defect is found (damaged or defective product), the customer will have to notify him by email to the firstname.lastname@example.org address in order to trigger the refund procedure.
The oummi-abi-moi.com website undertakes to refund or exchange any product that appears to be defective, damaged or that does not correspond to the customer's order, according to the terms of exchange and refund of Article 7 of these CGV.
2- 4- Products posted on the site oummi-abi-moi.com are applicable only within the limit of available stocks.
3- Product information
Oummi Abi Moi presents on its website the products for sale with the necessary features to comply with Article L. 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before ordering the essential features of the products it wants to buy.
Prices are shown in euros and are only valid on the date of the order by the consumer. When the TV. applicable, prices take into account the T.V.A. rate. applicable on the day of the order. The price of items can be changed at any time. The price applied to an order will be the one announced at the time of the order, full or possibly discounted price (launch price, limited offer in time, promo code …).
5- Payment methods
For any order with delivery, payment is due immediately on the date of the order. The accepted means of payment: PayPal Bank Card.
For hand-delivered, the order can be paid on the day of its validation on our website via Paypal or by Blue Card, or when recovering your items, then in cash.
Oummi Abi Moi cannot be held responsible for any costs related to payments that could be charged to the customer by his bank.
6- Shipping and delivery times
Once your order has been validated, Oummi Abi Moi agrees to deposit it for shipment within 3 business days.
Parcels are usually deposited at relay points or at the post office on Tuesdays, Thursdays and Saturdays.
Shipping times can be significantly longer during restocking periods (an additional 2/3 days of order preparation).
The delivery times are then those specific to the services of Mondial Relay and La Poste.
Oummi Abi Moi disclaims any responsibility for delivery delays, or loss, if you have indicated an incomplete or erroneous address, or in the case of non-withdrawal of the goods within the time frame provided for this purpose. Also, if the delivery mode selected at the time of the order is not the one recommended.
Oummi Abi Moi disclaims any responsibility for the theft, or loss, partial, or total, of your parcel, after it has been handed over to the transport services mandated for the delivery of orders.
Oummi Abi Moi cannot be held responsible for the consequences due to a delay in delivery not being the result. In the event of an unusually long delivery time, the customer can contact customer service via email via the "contact" section so that an investigation is opened with the carrier. No refund or return of the products may be made before the investigation closes (3 weeks to 1 month).
In case of damaged products, the Customer undertakes to notify immediately at the time of delivery to the carrier and to Oummi Abi Moi.
For any product offered on our website, the Customer has a period of seven (7) free days from the receipt of the order to terminate the contract of sale of the products concluded during the validation of the order (Article 3). In the event that the products have already been delivered to the Customer, the customer will have to apply for a return authorization within 7 days of delivery and then return the items to Oummi Abi Moi, without having to justify reasons or pay Penalties.
The returned items must be sent by the customer within 7 days of receiving the parcel. The customer is responsible for the return of products at Oummi Abi Moi France. To make a return, the customer will have to inform the customer service by email and send the parcel to the address that will be communicated to him. The return costs will be borne by the customer.
For payments made via Paypal, a refund plan will be charged as follows:
- order from $10 to €25: $1.5
- order from 26 to 50: 2
- order from $51 to €100: $3
- order from $101 to €150: $4.5
- order from $151 to €200: $6
- Order beyond $201: $10
No refunds can be made during the periods of annual leave reported on the site.
No exchange can be made.
8- Intellectual property
All elements of the site oummi-abi-moi.com are and remain the intellectual and exclusive property of Oummi Abi Moi. Any reproduction, use or exploitation, whether in a personal or other capacity, without prior authorization, of all images, texts, designs on the site oummi-abi-moi.com are strictly prohibited.
In addition, any partial or total representation of the confections of our brand Bint.a is strictly prohibited.